January 2024

Who are Ranger PIs? Most people associate private investigators (PIs) with ex-Police or ex-Military personnel. In actuality, PIs come from all walks of life. Past and current Ranger PIs include career investigators, ex-Police personnel, ex-Military personnel, private security personnel, housing agents, financial agents, insurance agents, drivers, IT specialists, engineers, students, legal professionals and even an ex-jockey! ​Armed with basic private investigator licensing and our in-house surveillance tradecraft training, Ranger PIs are versatile investigators and specialists with respect to their own background experience. The varied background of our PIs enable us to adapt to the different requirements of each case,​ Passionate, professional, discreet, effective PIs from Ranger ​Ranger surveillance PIs operate in teams to confidently deliver successful mission results. With careful consideration of the pre-determined surveillance area and quick adaptability to the changing environment as our target(s) move, team members use various modes of transportation: Car, Motorcycle and On-foot, to optimize surveillance and timely capture of critical video evidence. ​Ranger PIs enjoy the challenges of each case and endeavor to obtain the truth for our Clients, each time every time.

The Private Investigation (PI) Business Our business is to help people. ​Contrary to what some may believe, private investigation work actually aims to help people. Many clients who come to seek the advice and support of a private investigator (PI) have usually made their own attempts to obtain the truth and failed, or are too afraid to try for fear of repercussions. Some even feel guilty coming to a PI to check on their loved ones. Others simply want someone else to do the work instead of themselves. ​As private investigators, we lend a listening ear, empathize, advise and sometimes, we even counsel. We come up with suggestions and proposals to alleviate the client’s pain and lift the burden off their shoulders, Sometimes there is no perfect or obvious solution, but usually there will be several options that we can explore to move towards a resolution. In many cases, the PI-client relationship bonds very quickly and a long-lasting trust bridges the two parties. Some even become BFFs (best friends forever)! True to the saying: “It is better to have a close neighbors than a distant relative”. At the end of the day, our services aim to put our client’s heart at ease, to take over the “monkeys” sitting on their shoulders so that our clients can find their peace of mind and ultimately resolve their problems and burdens. We, Ranger PIs are here to help.

In Singapore, the Private Security Industry Act covers the work performed by the private investigation industry. Private investigation agencies are issued licenses by the Police Licensing & Regulatory Department (PLRD) of the Singapore Police Force (SPF) to operate and every private investigator (PI) need to be screened and trained before they can work as one. You should select a licensed private investigation agency in Singapore, and do not be shy to ask for the credentials of both the agency and the PI. At Ranger Investigation, you can reach our representative at +65 9698 8142 or you can submit an enquiry over our website. A meeting will then be arranged to understand your requirements in detail. We can meet in our office or at your place of convenience. During the meeting, a solution comprising of method and fees will be proposed so that you can decide if it meets your requirements. Upon mutual agreement, you will need to sign a contract and make payment. Thereafter, the investigation can begin as planned. ​The meeting is not chargeable and all matters discussed are kept in strict confidence, regardless of whether you decide to procure our services or not. Also, you do not need to make a decision on the spot. You can go back home and take your time to consider your options carefully. Engage us only when you are convinced we are the right people to assist you. You are welcome to enquire about our services at anytime of the day, even if it is late at night.

What is the Success Rate of your investigations? An often-asked question with regard to our Private Investigation services is: “What is the success rate of your investigations?” It’s clear that to most Clients, meeting their expectations means success. In reality, such expectations may not always be practicably achievable. For example, a Client may expect that every single detail that is incriminating is observed and captured as evidence in a surveillance operation. Whereas for Ranger, a job well done is one where we obtain all the necessary evidence as we are able to observe, leave the scene and the target(s) is not aware that we were even there at all. That is why usually in response, we align our Client with our definition of success instead of the other way around. Defining Success and Successful Outcomes Our definition of success is measured by the ability to obtain the evidence when the Act of Interest takes place while remaining covert. Contrary to what some may think, our success is not only defined by whether we are able to produce the particular type of evidence that the client have in mind. After all, whether or not our target commits the Act of Interest is beyond our control. There are several other factors that can influence the success of a case. These include the experience and expertise of the investigators involved, the availability to resources, the nature of the case, how much our Client is able to provide background information and real-time intelligence, as well as the legal and ethical boundaries that Ranger Investigation operates within. In all our cases, our Client play a pivotal role in the overall success of the investigation. Ranger Investigation usually request our Clients to provide as much information as possible, set, clear and realistic objectives, and maintain honest and open communication to maximize the chances of a favorable outcome for our Clients. For Clients considering hiring a PI, understanding these dynamics is crucial in setting realistic expectations and achieving the best possible outcome. Contact us to understand more.

Preparing to use a Private Investigator (PI) Many Clients go through a phase where they will deliberate with themselves or a close confidante whether they should hire a private investigator (PI). Some spend long agonising hours thinking, moving back and forth, taking sides and end up losing sleep, feeling nauseous or not eating well. My advice: do NOT let yourself go through this. This kind of stress destroys you. Make an informed decision and move on. If you have to uncover the truth or gather evidence, the good news is you can hire a private investigator to help you. Mental Preparation for the Truth Nonetheless, you should be mentally prepared to handle the truth, prior to obtaining it. If you are not prepared for the truth (which can be so very cruel at times), do not attempt to seek it. Because once you know it, you cannot un-know it. It is best to be mentally prepared for the worst possible outcome or the truth can consume you. Remember: Finding out what is really happening is usually not difficult. It is the handling and management of the truth that is challenging. In the event you have decide to seek the truth, Ranger Investigation can assist you. We can work out a solution to suit your specific requirements.

Effects of Employee Moonlighting Employee moonlighting is an unhealthy practice that takes place in many organisations. On the surface, it is condoned by many “as long as it does not affect performance”. In reality it is inevitable that performance will be affected as the employee are usually distracted, sometimes sleep deprived as well. In more sinister cases, loyalty to the organisation is compromised and confidential information, trade secrets or sales revenue lost. Signs your employee may be moonlighting: Ranger Investigation has assisted many employers to uncover and obtain evidence of moonlighting employees. Stop these unfair practices in your organisation! Contact us today at +65 9698 8142.

Quality Evidence Collection By Ranger Private Investigators Evidence collected by private investigators need to be relevant, obtained legally and unadulterated. There are 2 categories in general: Direct and Indirect. Direct evidence proves a fact without any presumptions or inferences and can either be direct testimony of a witness, item or document. Indirect evidence (also termed as circumstantial) proves a fact by inference from circumstances using reasoning and experience. Some examples are in the form of fingerprints, surveillance videos, audio recordings, etc. Experienced, Discreet, Professional & Effective Private Investigation Service Various proprietary collection techniques and methods, honed after amassing many years of experience are deployed by Ranger Private Investigations to acquire evidences described above. Ranger Investigators collect direct and indirect deliverables depending on the requirement and situation. Engage us today to obtain the support you require. Call +65 9698 8142.

Ranger Investigation – Who are we? A person who seeks to hire an investigator has probably gone through stressful situations and mulled over the decision for many sleepless nights. The back-and-forth process during the high involvement decision-making is a typical one as there are many considerations that need to be taken. The necessity, the cost, and most importantly, whether they are ready to face the reality of knowing. RANGER investigators work with the intention of mitigating the uncertainties our clients face. While there are many different situations we can help in, matrimonial cases where our clients suspect a third-party are the most common and understandably, the most upsetting. If you are struggling with misgivings about your relationship or your spouse’s whereabouts, contact us for a free consultation to discuss your situation. Ranger Investigation will be here for you. Ranger Investigation: Experienced PI Agency in Singapore During the consultation, we will listen to you to better understand the case, and advise you accordingly with an action plan. With more than 30 years in the business, RANGER is well-equipped with experience and the necessary skill set to help you out. In the event where we think an investigation is unnecessary, we will also provide advice regarding steps you can take moving forward. At the heart of our business, we believe in helping people. Rest assured that we work for your best interests when you leave your investigation to us.

Qualified Private Investigators (PI) In Singapore A Private Investigator, termed PI for short, is someone who works for a client to investigate a matter and/or gather evidence to support a claim in/out of court. In Singapore, all Private Investigators are required to be licensed by the Police Licensing Regulatory Department (PLRD) and work under a licensed Private Investigation firm. As such, you can be certain that our actions and the evidence that we collect will adhere to the law, and will hence be admissible in court. Private Investigation (PI) Activities, Tasks & Surveillance So, what does a PI do? Traditionally, a PI conducts surveillance – that is, to physically follow a specific person around for an amount of time to observe their actions. By conducting surveillance, we are able to find out and uncover many things that may otherwise be unknown. Habits, frequent haunts, places of residence and work and even friends and acquaintances can be uncovered. It is also common that we unearth vices that spouses may not know about or a second job that an employer was unaware of. Over time, we are usually able to establish a behavioral pattern that becomes useful for future investigations. Social Media & Technological Disruptions on Private Investigation (PI) With modern advancements in technology, traditional surveillance has evolved into another form – online surveillance. As social media becomes an integral part of our lives, information that was once only obtainable through conventional methods has become more accessible as well. Open-source Intelligence (OSINT) & other Surveillance Not falling behind as the times move forward, Open-source Intelligence (OSINT) is another method Ranger utilizes in our information-gathering efforts, both as a supplement before we begin traditional surveillance, and as a standalone method of evidence collection for our clients. Just as each of our client faces a unique set of circumstances and challenges when gathering evidence, Ranger utilizes a myriad of available techniques and methodologies tailored to their needs to get the job done. Contact us to learn more about how we can help you.